Health Insurance Registration Assistant Radhika Alleges Removal from Position After Exposing Irregularities

Radhika Basnet from Chitwan claims she was removed from her position after exposing irregularities in the health insurance program. The District Liaison Branch Office in Chitwan stated that she was dismissed citing performance-related issues. The Health Insurance Board mentioned that formal decisions take time and that no official details have been received from the ward.
On 20th Baishakh, Kathmandu – Radhika Basnet, a health insurance registration assistant from Khairahani Municipality-4 in Chitwan, has filed a complaint with the Health Insurance Board alleging that she was removed due to raising concerns about corruption within the health insurance program. In a discussion with the media, Radhika accused that she was dismissed without any prior notice and on the basis of political bias. She had been working as a registration assistant since 2073 BS.
According to Radhika, officials from the district liaison branch, local representatives, and health branch officers colluded to remove her without informing her.
“The registration officer and district coordinator Ramesh Dhamala of the Health Insurance Board’s liaison branch office in Chitwan have made false and baseless accusations against me without cause,” Radhika stated. “I was dismissed based on political prejudice in coordination with the ward chairperson of Khairahani-4.”
In her complaint, Radhika noted that the decision to remove her was coordinated by the chief and deputy chief of Khairahani Municipality, the head of the health branch, and the ward chairpersons. She alleged that she was removed to appoint their own people and to carry out illegal activities grounded in political and financial transactions.
Radhika has been consistently questioning and exposing irregular activities in the health insurance program. Her complaint highlights that she faced pressure for raising concerns about irregularities in the registration process, form registrations, and conduct towards service recipients. She asserts that some officials demand money from service recipients under the pretext of registering insurance forms, pressuring citizens to complete forms at the office, and also exerting financial pressure on registration assistants.
She further accused acts such as registering males as females, marking citizens who paid fees as receiving free services in the system, depriving registration assistants of necessary materials, and imposing various forms of pressure during the work process. After exposing such irregularities, she claims she faced mental pressure and was dismissed without any explanation.
In her complaint, Radhika has requested the Health Insurance Board to conduct a fair and impartial investigation into the entire matter, take action against the guilty parties, and create an environment for her reinstatement. She has also warned that she will pursue other legal and social avenues if appropriate measures are not taken.
“I have no objection to action being taken within the framework of laws, directives, and financial procedures if wrongdoing is found,” Radhika said. “However, I object to being dismissed and having my contract terminated without explanation or notice from the Chitwan liaison branch office. This process, enforced forcibly to fulfill selfish interests, is illegal and against the law.”