What Caused the 10-Minute Call Disruption Between Ncell and NTC?

Summary: On Tuesday afternoon, calls from Ncell to Nepal Telecom numbers experienced about a 10-minute disruption. When attempting to call, users received a message stating ‘Incoming calls are prohibited,’ according to Kamal Lamichhane, spokesperson for Nepal Telecom. Lamichhane confirmed a technical issue and said investigations are ongoing to determine the cause. Kathmandu, 19 August — On Tuesday afternoon, calls from Ncell to Nepal Telecom (NTC) numbers were disrupted for approximately 10 minutes. Users attempting to call NTC from Ncell encountered a message indicating ‘Incoming calls are prohibited,’ preventing phone connections. This issue affected some users temporarily but has now been fully resolved. Kamal Lamichhane, spokesperson for Nepal Telecom, confirmed the technical problem and stated that the technical team is investigating the cause. ‘Our technical team is working to identify the cause. The disruption lasted for about 10 minutes,’ he said.