Directive Issued to Add Four Types of Services at Airports Nationwide Within 24 Hours

The Ministry of Culture, Tourism and Civil Aviation has issued a directive to add or upgrade four types of services at airports across the country within 24 hours. The ministry has instructed airports to establish breastfeeding and infant care rooms, as well as priority care rooms for patients and passengers with special needs. Additionally, it has mandated the provision of free sanitary pads, strict adherence to hygiene standards, and regular inspections.

Kathmandu, 27 Chaitra – The Ministry of Culture, Tourism and Civil Aviation has directed all airport offices nationwide to enhance or introduce four specific facility types. Secretary Mukundra Prasad Niraula has formally communicated to the Civil Aviation Authority of Nepal to improve the quality of airport services by implementing these changes within 24 hours.

The ministry has ordered the establishment of breastfeeding and infant care rooms at airports. These rooms must ensure cleanliness, safety, and privacy, either through new operations or necessary upgrades. There is also a directive to set up priority care rooms for patients and passengers with special requirements.

Furthermore, the ministry has stipulated that free sanitary pads should be made available. In line with the fourth directive, airport premises must maintain stringent cleanliness and hygiene standards. A logbook system will be implemented for daily sanitation activities, and the standards set forth by the World Health Organization and the International Civil Aviation Organization must be strictly followed. The ministry stated that if airport offices fail to submit reports, photographic evidence, and logbook details within 24 hours, disciplinary action will be taken. Additionally, passengers can lodge complaints via WhatsApp at the number 9851312722 if they have any grievances regarding airport services.